Charles currently serves as the executive vice president of merchandising for Sam’s Club, a division of Wal-Mart Stores, Inc., with more than 600 locations nationwide.
Charles originally joined Sam’s Club in 1988 working as a cashier while attending college at the University of Arkansas. After completing his degree, Charles began his full-time career as an assistant manager with Sam’s Club, progressing within the business to work in a number of roles in operations.
In 1998, Charles left Sam’s Club to work for the Canadian retailer, Hudson Bay. Charles returned to Sam’s Club in 2001 and has since held various positions including director of operations, divisional fresh merchandiser, vice president/divisional merchandise manager and senior vice president/GMM. In August 2010, Charles moved from his role as SVP for food and beverage at Sam’s Club to serve as the chief merchandising officer for Asda, Walmart’s U.K. subsidiary.
Charles and his wife, Sue, have two children, Avery and Matthew.