Sam’s Club enhances the shopping experience at its Crystal Lake, Ill. Merrillville, Ind. and Naperville, Ill. locations as it unveils a fresh, new look this week that expands popular categories. In addition to offering new items, the club’s layout has been modified to make shopping easier and faster by placing the most purchased products in more convenient locations. These changes bring the Sam’s Club brand—Savings Made Simple—to life on both the interior and exterior of the facility. The company expects to remodel 150 facilities similarly this year.
The latest remodeled Sam’s Clubs are located at 3134 East 79th Ave. in Merrillville, Ind., 5670 Northwest Highway in Crystal Lake, Ill. And 808 S. Route 59 in Naperville, Ill. The three remodels were completed Wednesday, September 15, which is the 20th anniversary of the grand opening of the Naperville Sam’s Club location.
“We listened to our members and expanded the departments that are most important to them, such as fresh foods, meat, and health and wellness services,” said Rico Cortez, Naperville club manager. “This is one more way we can give our members superior value and an exceptional shopping experience. Our new layout makes shopping simple,” added Eric Rector, Crystal Lake club manager.
Members of the Crystal Lake, Ill., Merrillville, Ind. and Naperville, Ill. Clubs will appreciate the expanded fresh food selections, making family gatherings, school lunches and weekday dinners easier. Members will find more variety in themeat and produce departments, including convenient sliced fruits and wider selection of seasonal produce as well asfreshly prepared meals for Members on-the-go, choice meats, such as ground turkey, hors d’oeuvres trays and Member’s Mark Take-N-Bake Pizzas.
“Some of the finest artisan cheese products from England, France, Ireland, Italy and Spain will be available in the new fresh department as well,” said Merrillville Sam’s Club Manager Vicki Wagonor.
All three clubs have expanded the baby area to offer a wider selection of infant formula, toys and a variety of diaper sizes. Starting Thursday, September 23, the remodeled Sam’s Clubs in Crystal Lake and Naperville will also offers customers a new hearing center, offering free hearing screenings and a dedicated staff to help with hearing aid products.
Jewelry is now located near apparel and books to accommodate member requests to shop these categories together.
Members will notice the exterior of the Sam’s Clubs have been updated with new signage and exterior steel and the Crystal Lake club now offers a covered loading area at the front of the store to shield customers from inclement weather.
Even with all the changes, Sam’s Club still guarantee 100 percent member satisfaction and exceptional quality at a superior value. A 2009 found Sam’s Club saves consumers, on average, 30.4 percent on some of the most frequently purchased product categories versus grocery and specialty retailers.*
Shopping Made Simple
Members will also notice new navigational signs including iconic graphics throughout the club to highlight the major departments and associates are ready to assist members in finding products.
To make shopping easier, members can also use samsclub.com personal shopping service, Click ‘n’ Pull®. At no additional cost, customers can order items online to be picked up at the club. If ordered by 5 p.m., they can pick up their complete shopping order of items at their local Sam’s Club the following day. Click ‘n’ Pull is an easy way to fit exceptional savings in an already busy schedule.
For Plus Members, shoppers can enter the Club earlier and take advantage of extended shopping hours, starting at 7 a.m.
Join the Conversation Online
Sam’s Club now offers unique ways for members to engage with one another and receive information. Twitter and Facebook users can get the latest news and hot items of the day by following or becoming a fan of Sam’s Club. To find Sam’s Club on Facebook, go to www.facebook.com/samsclub. Tweeters can follow @samsclub and @samsclubdeals to stay up-to-date.
About Sam’s Club
Sam’s Club is a division of Wal-Mart Stores, Inc., (NYSE:WMT). The first Sam’s Club opened its doors in Midwest City, Okla., in 1983. Today, Sam’s Club serves more than 47 million U.S. Members with locations nationwide, as well in Brazil, China and Mexico. Sam’s Club saves its members on average 30.4 percent over grocery and specialty retailers by offering superior values on quality merchandise and services for home or work. Saving is made simple at Sam’s Club. Visit samsclub.com for more information.
*Based on estimated annualized savings of select Sam’s Club Members on items Members purchased in select categories derived from a survey conducted in 30 U.S. markets between 07/27/2009 and 08/24/2009 comparing Sam’s Club regular unit prices to regular unit prices of selected non-Club competitors, including, but not limited to, grocery stores and mass retailers. Local savings for individual customers vary.