Sam’s Club enhances the shopping experience at its Normal location as it unveils a fresh, new look this week that expands popular categories. In addition to offering new items, the club’s layout has been modified to make shopping easier and faster by placing the most purchased products in more convenient locations. These changes bring the Sam’s Club brand—Savings Made Simple—to life on both the interior and exterior of the facility. The company expects to remodel 150 facilities similarly this year.
“We listened to our members and expanded the departments that are most important to them, such as fresh foods, meat, baby care and health and wellness products,” said Tom Magro, club manager. “This is one more way we can give our members superior value and an exceptional shopping experience. Our new layout makes shopping simple.”
The Normal Sam’s Club has made changes to both the exterior and interior of the club, including new exterior paint and navigational signage throughout the club to help members easily find what they need. The club expanded its infant department, adding a wider selection of diapers, formula, and baby food. The club also expanded its health and wellness department which offers more over the counter medicines and health and beauty aids.
Members will also appreciate the expanded meat and fresh department, offering choice meats, including a selection of marinated meat and a new freezer case for expanded frozen seafood.
Jewelry will be located near apparel to accommodate member requests to shop these categories together, as well movies can now be found near the electronics department.
Even with all the changes, Sam’s Club still guarantee 100 percent member satisfaction and exceptional quality at a superior value. A 2009 survey found Sam’s Club saves consumers, on average, 30.4 percent on some of the most frequently purchased product categories versus grocery and specialty retailers.*
Shopping Made Simple
Members will also notice new navigational signs including iconic graphics throughout the club to highlight the major departments and associates are ready to assist members in finding products.
To make shopping easier, members can also use samsclub.com personal shopping service, Click ‘n’ Pull®. At no additional cost, customers can order items online to be picked up at the club. If ordered by 5 p.m., they can pick up their complete shopping order of items at their local Sam’s Club the following day. Click ‘n’ Pull is an easy way to fit exceptional savings in an already busy schedule.
For Plus Members, shoppers can enter the Club earlier and take advantage of extended shopping hours, starting at 7 a.m.
Join the Conversation Online
Sam’s Club now offers unique ways for members to engage with one another and receive information. Twitter and Facebook users can get the latest news and hot items of the day by following or becoming a fan of Sam’s Club. To find Sam’s Club on Facebook, go to www.facebook.com/samsclub. Tweeters can follow @samsclub and @samsclubdeals to stay up-to-date.
About Sam’s Club
Sam’s Club is a division of Wal-Mart Stores, Inc., (NYSE:WMT). The first Sam’s Club opened its doors in Midwest City, Okla., in 1983. Today, Sam’s Club serves more than 47 million U.S. Members with locations nationwide, as well in Brazil, China and Mexico. Sam’s Club saves its members on average 30.4 percent over grocery and specialty retailers by offering superior values on quality merchandise and services for home or work. Saving is made simple at Sam’s Club. Visit samsclub.com for more information.
*Based on estimated annualized savings of select Sam’s Club Members on items Members purchased in select categories derived from a survey conducted in 30 U.S. markets between 07/27/2009 and 08/24/2009 comparing Sam’s Club regular unit prices to regular unit prices of selected non-Club competitors, including, but not limited to, grocery stores and mass retailers. Local savings for individual customers vary.