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02/04

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Sam’s Club® Receives Highest Score in Prescription Ordering and Pickup Process Factor in J.D. Power and Associates Study

BENTONVILLE, Ark., Feb. 4, 2010 – Today Sam’s Club announced its pharmacies received the highest score in the Prescription Ordering and Pickup Process factor in a J.D. Power and Associates study. Sam’s Club pharmacies tied for second place overall in the mass merchandiser segment of the J.D. Power and Associates 2010 U.S. National Pharmacy StudySM

“At Sam’s Club, we are exceptionally proud of our pharmacies and pharmacist teams, so this ranking reinforces our commitment, and demonstrates our brand promise of savings made simple,” said Jill Turner-Mitchael, senior vice president, Health and Wellness. “We work hard to make ordering and pickup easy for our customers with text alerts and reminders, as well as providing experienced staff to answer any questions customers might have about their prescriptions.”

The 2010 U.S. National Pharmacy Study is based on responses from more than 12,300 customers who filled a new prescription or refilled a prescription during the three months prior to the survey period. The study was fielded between May and June 2010.

In celebration of the J.D. Power and Associates ranking, Sam’s Club is offering a free prescription check-up on any medication and a free 10-count sample* of its Member’s Mark Fish Oil supplements during the month of February.

February In-club Health Screenings

In addition, Sam’s Club members and guests across the country can participate in the free monthly health screenings. The screenings are valued at more than $150 and can help people detect a range of preventable health problems.

Throughout the year, each monthly event will focus on a different health topic or disease state. February’s health screenings, focused on healthy heart, include1:

• Blood pressure checkups
• Body mass index assessment
• Total Cholesterol, HDL, and Risk Ratio
• Personal consultation from a licensed pharmacist on their prescription drug
  medications

For more information, times and locations of health screenings of participating Sam’s Club locations, customers can visit SamsClub.com/healthyliving

Sam’s Club operates in 48 states and Puerto Rico and employs more than 1,200 pharmacists that serve millions of customers each year. Membership is not required to use a Sam’s Club Pharmacy and each location stocks more than 300 of the most commonly used prescriptions for just $4. Sam’s Club guarantees it will meet or beat any advertised price for branded prescriptions.2

1 Some screenings will vary by location. Visit SamsClub.com/healthyliving for more details.
2 Customer must present advertised price to pharmacy to obtain price match for branded prescriptions. Guarantee does not apply to prices advertised for prescriptions sold over the internet.
* Offer not valid in Puerto Rico

About Sam’s Club

Sam’s Club, the nation’s eighth largest retailer and a leading membership warehouse club, offers superior products and services to more than 47 million members in clubs across the U.S., as well as in Brazil, China and Mexico. Members save an average of 30 percent over grocery and specialty retailers. To learn more about Savings Made SimpleSM, visit SamsClub.com, and look for Sam’s Club on Twitter and Facebook.

About J.D. Power and Associates

Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training and customer satisfaction. The company’s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.